Privacy policy

Last Updated: February 13, 2026

This Privacy Policy explains how we collect, use, and share your personal information when you use our website, place an order, or interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.


1. PERSONAL INFORMATION WE COLLECT

“Personal information” refers to data that can identify you directly or indirectly.

We may collect the following:

Account & Contact Information

  • Name, billing and shipping address
  • Email address and phone number

Payment & Transaction Information

  • Payment details (processed securely by third-party providers)
  • Order history and transactions

Account & Security Information

  • Login credentials and account preferences

Device & Usage Information

  • IP address, browser type, and device data
  • Pages visited and interaction data
  • Cookies and similar technologies

Communication Data

  • Messages sent through customer support or email

2. HOW WE COLLECT INFORMATION

We collect personal information:

  • Directly from you (orders, account creation, support requests)
  • Automatically through cookies and website activity
  • From service providers (payments, hosting, analytics)
  • From third-party partners, where permitted

3. HOW WE USE YOUR INFORMATION

We use your information to:

Provide Services

  • Process orders, payments, shipping, and returns

Improve User Experience

  • Analyze website usage and improve functionality

Marketing & Advertising

  • Send promotional communications (you may opt out at any time)
  • Display relevant advertisements

Security & Fraud Prevention

  • Detect and prevent unauthorized activity

Customer Support

  • Respond to inquiries and resolve issues

Legal Compliance

  • Meet legal obligations and enforce our policies

4. HOW WE SHARE INFORMATION

We share personal information only when necessary:

  • With service providers (payments, shipping, analytics)
  • With Shopify (our eCommerce platform provider)
  • With marketing partners, where legally permitted
  • When required by law or legal process
  • During business transfers (e.g., merger or acquisition)

5. SHOPIFY

Our store is hosted on Shopify. Shopify may process your data to provide secure payment and store functionality.


6. THIRD-PARTY LINKS

We may include links to third-party websites. We are not responsible for their privacy practices.


7. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of majority.


8. DATA SECURITY & RETENTION

We take reasonable measures to protect your data. However, no system can guarantee complete security.

We retain personal information only as necessary to:

  • Provide our services
  • Complete transactions
  • Comply with legal obligations

9. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Request data transfer
  • Opt out of marketing

To exercise your rights, contact us using the details below.


10. INTERNATIONAL TRANSFERS

Your data may be processed outside your country. Where required, we use appropriate safeguards.


11. POLICY UPDATES

We may update this policy from time to time. Changes will be reflected on this page.


12. CONTACT

For privacy-related questions:

support@damon-west.com